Welcome to Instant Green Power. These Terms and Conditions ("Terms") govern your use of our website and the purchase of any solar equipment, hardware, or related products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. General & Business Information
Company Name: Instant Green Power
Country: South Africa
Website: instantgreenpower.co.za
Contact Email: [email protected]
These Terms comply with the laws of the Republic of South Africa, including the Electronic Communications and Transactions Act (ECTA) 25 of 2002 and the Consumer Protection Act (CPA) 68 of 2008.
2. Product Information & Pricing Errors
Product Descriptions: We endeavor to display product specifications, dimensions, and images as accurately as possible. However, minor variations in appearance or updated manufacturer revisions may occur.
Pricing & Stock: All prices are displayed in South African Rand (ZAR) and are subject to availability.
Pricing Errors: In the event that a product is mistakenly listed at an incorrect price due to a system glitch or typographical error, Instant Green Power reserves the right to cancel or refuse any orders placed at the incorrect price, even if the order has been confirmed or payment processed. If payment was completed, a full refund will be issued immediately.
3. Solar Installation Disclaimer & Warranties
IMPORTANT WARNING: Solar equipment, high-voltage inverters, and lithium battery storage systems involve dangerous electrical voltages. Improper installation can result in severe personal injury, property damage, equipment failure, or fire.
Qualified Installers Only: All hardware purchased from Instant Green Power must be installed by a qualified, registered electrician or accredited solar installer adhering to SANS 10142-1 standards.
Certificate of Compliance (CoC): A valid Certificate of Compliance (CoC) issued by a certified electrician is required for all warranty claims involving installed inverters, batteries, or distribution panels.
DIY Installation Waiver: Instant Green Power assumes no liability or responsibility for loss, damage, injury, or hardware failure caused by unauthorized, improper, or self-installation (DIY).
Manufacturer Warranties: Equipment warranties (e.g., inverters, solar panels, and batteries) are provided directly by the respective manufacturers. Instant Green Power will assist in facilitating warranty claims, provided the product was installed in accordance with manufacturer guidelines and supported by a CoC.
4. Shipping, Delivery & Transit Risk
Delivery Locations: We deliver across South Africa via specialized courier services.
Delivery Times: Estimated delivery timelines are indicative. Instant Green Power is not liable for delays caused by third-party courier services, severe weather, or freight disruptions.
Inspection Upon Receipt: Heavy items (solar panels, inverters, and battery units) must be inspected upon delivery. You must note any visible box or product damage on the courier’s waybill prior to signing.
Transit Damage Claims: Any transit damage must be reported to Instant Green Power in writing within 48 hours of delivery, accompanied by photographs of the damaged product and outer packaging.
5. Order Cancellations, Returns & Refunds
ECTA 7-Day Cooling-Off Period: In accordance with Section 44 of the ECTA, you have the right to cancel your purchase within 7 days of receiving the goods without penalty, provided the items remain unused, unopened, and in their original sealed packaging.
Return Shipping Costs: Unless the item delivered was incorrect or defective upon arrival, the customer is responsible for the return courier fees.
Non-Returnable Items: Customized solar cables, special order items, or hardware that has already been mounted/installed cannot be returned under the standard cooling-off period.
Defective Products: Defective hardware reported within warranty terms will be tested by our technical team or the authorized distributor before a repair, replacement, or refund is authorized.
6. Limitation of Liability
To the maximum extent permitted by South African law:
Instant Green Power shall not be liable for any indirect, incidental, consequential, or special damages arising from the use, inability to use, or performance of our products.Our maximum financial liability for any direct claim shall not exceed the actual purchase price paid by the customer for the specific product in question.
7. Intellectual Property
All content on this website, including brand logos; product photos; graphics; layout and written content, is the intellectual property of Instant Green Power or its content suppliers and is protected by copyright and trademark laws. Unauthorised reproduction or distribution is strictly prohibited.
8. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.
9. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]
© 2026. InstantGreenPower